Hi Carolyn. My name is***** you for your question and the opportunity to assist.
I'll try to help you reset your password. Can you tell me the e-mail address
being used for your Microsoft account?
I'm a tech here answering questions for customers.
If you are in a trial period that is not an area I work in.
For questions about a trial please send an email to:***@******.***
As for resetting your password ***** you tell me the email address you
use for your Microsoft account?
I believe it's 7 days.
I won't be able to start the reset process without knowing the email address for
which you need the password *****
I was under the impression you wanted to change/reset the password ***** your Microsoft account.
Please communicate with me on this page. Once your password ***** ***** the account will be secure.
What is the email address in question?