How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a small Lenovo notebook recently and have been using

Customer Question

I have a small Lenovo notebook recently and have been using it for my work. I have received a call from microsoft saying my temp license has expired and to call a tel # ***** get it restarted-nobody answers now and I need this to work. The computer will not even go on. Please tell me how to fix this now.
Bill W
Submitted: 1 year ago.
Category: Computer
Expert:  ChrisC replied 1 year ago.

Hi Bill,

First off, I can tell that that the call you received was almost certainly NOT from Microsoft. There are a lot of scams going around right now with people claiming to be Microsoft and most likely what would've happened, if you had actually gotten an answer, is that they would've tried to get some money from you.

Regarding this "temp license"--which is not something that Microsoft uses or gives out--what were they saying the license was for? Windows? The machine itself?

Customer: replied 1 year ago.
They say the microsoft license key has expired and call 1-***-***-**** to get it turned on.
Customer: replied 1 year ago.
my computer has now started working so apparently it was a scam of some kind. It looks like I don't need your help for now. Sorry and thank you.
Expert:  ChrisC replied 1 year ago.

All right, have a good day.

Related Computer Questions