Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
So i can help you update your information. I need to ask you a few questions.
What web site is it you are trying to log into, and update your info?
Also, are you using a PC, or a phone or a tablet when you try to login and update your info?
To be clear, I am not charging you anything. I am simply a technician trying to help you.
Our company though, Justanswer. We do charge for live support. If you want free help, youve made a wrong turn somewhere.
Its usually the online forums and webpage for aol where you can find free help.
If you would like to continue with paid help, you are welcome to get back to me when you are ready.
I have no way of knowing whether or not you have been billed.
If you were billed though, the link below will help you submit for a refund.