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Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4862
Experience:  Certified Computer expert with over 10 years experience.
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How to enter link code, I am trying to activate the roku.

Customer Question

how to enter link code
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I am trying to activate the roku.
JA: Is there anything else the Computer Technician should be aware of?
Customer: The code is 9kxx.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Computer
Expert:  Chris L. replied 9 months ago.

Hello,

What happens when you try and enter the code from the website on your Roku?

Customer: replied 9 months ago.
The activation code has expired.please get a new code.
Expert:  Chris L. replied 9 months ago.

Ok, try the following:

  • Log into your Roku account from a browser at https://my.roku.com/signin?next=https://www.roku.com/ to see if it is already linked (look for the Roku player serial number in the Linked Roku player section)
  • If the serial number does not appear as a linked player, go back to your TV and select "Help", then "Get a new code". Enter the new code at www.roku.com/link

Be sure to enter the code within a minute or 2 so it doesn't expire.

If the above doesn't work let me know.

If you have trouble let me know.

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