Hello. My name is ***** ***** I will be assisting you today.
We can revert your computer back to the original operating system which will remove Windows 10; barring this was recently updated to Windows 10.
Go to the start menu ---> settings --> update & security --> recovery --> get started revert back to Windows 8
Sorry I thought it was updated to Windows 10.
Can you take a screenshot of what you're describing?
There is an attach files on the bottom right of this chat.
If you open the picture, then it shows up fine?
Can you attach 1 of the pictures here.
sorry this is not a common issue, I wanted to see if it's an issue with the pictures or the preview feature on your computer.
Attach any of the pictures that don't show up correctly.
Checking in to see if you still need help with this issue, if so please reply at your convenience.