Welcome to justanswer.com, my name is ***** ***** I will do my best to assist you.
Before we get started, I just wanted to be clear that this is a paid support site. While I can help you locate your product to download, and I help you go through the download and install process. And I can even connect to your computer from here and make sure everything installs properly. This is paid support.
Considering the above, do you still want to proceed?
Thank you for your response,
Im sorry to hear about what you went through.
Intuit definitely needs to streamline and simplify the process. If you need any help with installing or getting the program to work, or anything else let me know.
Considering you resolved the issue on your own, without my help. The link below may be of assistance to you.
To request me personally at a later date, type in your question in the "ask your question" box on the below webpage.http://www.justanswer.com/computer/expert-technicalsupport/When typing out the question,start your questions with the text For Dustin S only".As soon as I am notified of the request, I will get in contact with you.