I'm sorry about the issue. That was certainly a scam. Please always ignore any phone call that you do not know or that you are not expecting.
What happens when you try to uninstall / reinstall AOL? Is there any error or message?
- Can you please download and install the latest AOL Desktop program at the AOL website below, and check:
- If that does not work, please download and install the free Revo Uninstaller program at the website below:
, then open the Revo Uninstaller program, and use it to uninstall AOL program
, then restart the computer, then download and install the AOL Desktop program at the AOL website below and check:
When you are available, please reply at the box below to continue troubleshooting. Thank you.