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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't log on. I'm about to jump off a bridge.

Customer Question

I can't log on. I'm about to jump off a bridge. ***@******.***
Please help!!! (###) ###-####
Submitted: 9 months ago.
Category: Computer
Expert:  Byron replied 9 months ago.

Hi David. My name is***** you for your question and the opportunity to assist.

Are you trying to log in to your Windows 8.1 or 10 PC?

Expert:  Byron replied 9 months ago.

The reason I'm asking is that: *****@******.***

is not being recognized as a valid Microsoft account.

Is there a typo in the email address?