How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask BigDish101 Your Own Question

BigDish101
BigDish101,
Category: Computer
Satisfied Customers: 35
Experience:  Systems Administrator at TXNJ Enterprises
92961829
Type Your Computer Question Here...
BigDish101 is online now
A new question is answered every 9 seconds

I forgot to turn off my laptop Toshiba windows 10 and left a

Customer Question

I forgot to turn off my laptop Toshiba windows 10 and left a word file open. It shut down and now I press the off/on switch and nothing. Last night the little blue light circle flashed but did not respond
I unplugged it over night. Today it does not even flash. Nothing.purchased in NYC IN Dec'15.
Submitted: 9 months ago.
Category: Computer
Expert:  John replied 9 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Sir could you please let me know the full model of the Toshiba laptop?

Can you hear the fan spinning sound from the laptop when you try to power up laptop?

Is the battery charging light showing on the laptop?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 9 months ago.

Sir checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Expert:  BigDish101 replied 9 months ago.

Sounds like your power adapter has quit or has a loose connection and the battery has ran all the way dead because of it. Check power adapter for loose connections (be sure the outlet it's plugged into is working). Check output of power adapter with a digital multi-meter if available.