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Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4857
Experience:  Certified Computer expert with over 10 years experience.
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I may have trojan viruses on my computer. How do I find

Customer Question

I may have trojan viruses on my computer. How do I find them. I have a Toshiba with windows 10.
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Customer: I think I was scammed this morning. I want to ensure no trojan viruses were loaded. How or where do I find them. I do have Norton and ran a scan.
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Submitted: 9 months ago.
Category: Computer
Expert:  Chris L. replied 9 months ago.

Hello,

When you ran norton did it find anything?

Expert:  Chris L. replied 9 months ago.

Norton likely would have found a trojan if there was one. If you want to be extra sure I would suggest you run this free tool that can find things that norton will sometimes miss.

Download the following program https://www.malwarebytes.org/trial/ (you do not need to buy it, just install and run a full scan. If it finds anything have it remove it for you. This is the trial version but works just as good as the paid version so no need to buy anything.

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Thanks,

Chris