Hi there and welcome Ira
Can you tell me please exactly what is going wrong with wireless? How does it fail when you try to connect? And what errors do you get?
Please let me know.
So when you bring up the list of wireless networks, nothing is showing at all in the list?
ok, Click start, type in
Whats listed in the window thats open eg: local network adapter
Whats the model of the Dell?
yeah, points to a driver problem, I know you said you installed it but lets make sure its done right.
1 minute as I get it
Download it from here
Copy it to the computer and run it and make sure to perform the installation.
Then restart and use the ncpa.cpl command and tell me if you now see the adapter listed please
ok, you said factory restore which is vista. DId you do a factory install or install windows 7?
ok, drivers are only for Vista, but try these drivers please as you may have a different card
Either of these install?
ok, problem is the drivers do not work with windows 7 as they are all three, you need to use Vista which is what the computer and drivers are designed for or get a wireless adapter such as this one
Click me to open
Which will work, else to do a proper factory restore to return the computer to new condition with drivers installed you do the following
Turn off your computer.Turn on the computer and when the Dell logo appears on the screen, press F8 several times to open the Advanced Boot Options menu.
Note: If the Advanced Boot Options menu doesn't open, wait for the Windows login prompt. Then restart the computer and try again.Use the Arrow keys to select Repair Your Computer and then press Enter.On the System Recovery Options menu, select a keyboard layout and click Next.On the next screen you can log in as a local user or the Administrator.Note: Use the drop down menu to the right of User name: to select the local user or the Administrator account and enter the password ***** that account. If you have not set up a password ***** the local user account leave the password ***** empty and click OK.Depending on your configuration, you may need to select Dell Factory Tools and then Dell Factory Image Restore.Click Next to open the Confirm Data Deletion menu.Select the Yes, reformat hard drive and restore system software to factory condition check box and click Next.Note: The restore process begins and may take five or more minutes to complete. A message appears when the operating system and factory-installed applications have been restored to factory condition.After the restore operation is complete, click Finish to restart the computer.
The computer is as new, and wireless will work, but before doing this backup your files first (programs you need to install again) as this removes everything.
But you will need to do one of these two options.
Ill mark the question to never close so If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.
And please take a second to rate my service for now by clicking one of the stars at the top of the screen then submit
Ok, you removed the Recovery image, or someone did on this computer.
The adapter I recommended is $10 and is easiest for you, is this not the better solution for you as you have a non working DVD drive?
ok, I think you missed my link, no problem Ill repeat it below.
I really think thats the best way forward for you
If you would like any additional information or assistance, please do not hesitate to let me know.
And please take a second to rate my service by clicking one of the stars at the top of the screen then submit.