Hi there and welcome
There are no drivers needed with it so this will be something else.
What happens when you try to access it?
ok, Virtual CD is something else, thats a program or service you have installed, not a drive (which is why it has Virtual next to it)
When you click on This PC, what is listed under it for drives? List them here please?
And also what is the make and model of this hard disk?
Can you connect the hard disk to a different USB port on the computer. Is it then detected?
ok, usually with this message it points to the cable or drive as being at the issue.
If you connect it to another computer now, does it function?
how long ago did you upgrade to windows 10?
ok its too long ago to go back.
Can you connect the hard drive again.
Right click on the windows start button and choose Disk Management
Do you see the disk listed there?