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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a desk top all in one hp serial number3CR5460KQL and

Customer Question

I have a desk top all in one hp serial number3CR5460KQL and I can not o[en my computer with the password ***** I have been using. Please HELP
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Does it have windows xp, vista, or 7 or 8 or 10?

What's the error or message?

Are the CAPS lock and NUM lock keys on or off on the keyboard?

Please reply at the box below. Thank you.

Expert:  Viet - Computer Tech replied 1 year ago.

Is this a new computer?

Does it show a name or username at the password ***** login screen?
Does it show an email address at the password ***** login screen?
When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.