Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Im a bit confused as to what you need or want help with. If you have already asked for a refund, what is it you need assistance with?
Also, can you verify the website or company you made this purchase with?
To be clear, do I think who will refund your funds?
You still havent told me the name of the website or company that you made this order through~!