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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My Desk top has a windows XP operating system which is

Customer Question

My Desk top has a windows XP operating system which is shutting down and not letting me work anything. How can resolve this issue?
Submitted: 9 months ago.
Category: Computer
Expert:  Richard replied 9 months ago.

Hi there Vince and welcome

what happens when it shuts down? Does it turn off instantly? Or does it shut down like when you choose to shut it down?

Customer: replied 9 months ago.
It does not let me open up any file or do any work. and automatically shuts down.
Expert:  Richard replied 9 months ago.

ok, but I need to know please,

what happens when it shuts down? Does it turn off instantly? Or does it shut down like when you choose to shut it down?

Customer: replied 9 months ago.
It shuts down and restarts but it does not let me operate anything. So I am not sure how can I give an access to you to fix?
Expert:  Richard replied 9 months ago.

I do not want access to it, I really just want the initial question I have been asking repeatedly, answered please Vince.

Again...

what happens when it shuts down? Does it turn off instantly? Or does it shut down like when you choose to shut it down?

can you please answer this?

Customer: replied 9 months ago.
I am chatting to you from another laptop though.
Expert:  Richard replied 9 months ago.

ok