Hello Marjorie. What are the voices telling you?
Are you able to turn the volume up so we can figure out what they say?
That is fine. Our chat should also be going to your email so you can see what we say on there.
I have no way to email you unless we do a remote service call. This should be going to your email however. If we did a remote service I can also log into the computer and see if I hear anything.
OK I can talk to you here and do you see our conversations in the email? Have the voices just recently started?