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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Have recieved Recon 16 and on installation it requested aye

Customer Question

have recieved Recon 16 and on installation it requested aye remove 15 before installion, which aye did. now after installation aye only have information from 04/ 2014 ?
for info aye always click back up on each time aye do an entry! but unsure how it works
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

When did the problem start?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin