Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.
Only in rare situations are we able to get around the recovery form. Let me ask you this.
Do you have any computer, email client, phone or device that can still access your email account?
Also, when you attempt to reset the password does it give you any options besides the recovery form? even if you have tried those options I need to know exactly which options its giving you and why they wont work.
The two old emails that it shows..
What company are those old email addresses with>? Yahoo.com, aol.com, etc?
Just the part that would show after the @ sign, thank you.
Ok, have you tried to reset the password ***** either of the two older accounts?
if we can get into either of those accounts, you can get back into your mail account.
if the accounts are old enough, you may be able to recreate them as a new account, but using the same exact name as before. And then you will be able to use that account to get into your current account.
so we need to try a password ***** on both the live.co.uk and hotmail.co.uk older accounts.
And explore all options for each one.. If it says the account doesnt exist then recreate it as a new account~
Let me know if your able to get into either older account by resetting the password ***** recreating the accounts. ( and this is probably our only hope, so we should be very thorough with trying to get into those older accounts )
I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
When you went in to try and reset the passwords for each account.
What all options did it show you?
Ok.. If both backup accounts only link to each other.
And if there are no other email accounts or options listed for either account on the recovery page.
Have you tried filling out the recovery form for either of the two backup accounts?
We only have to get into one account, to unlock the others it seems. So if you havent filled out recovery forms for the other two backup accounts. Y ou should do so as well.
Plus, one more thing.. Your current and new email account. Did you use it with any services such as xbox live or to make any purchases through microsoft?
I dont think Ill be able to help you unfortunately..
Not unless you have an old phone or old computer that can still sign into one of the inaccessible accounts.
and without having purchases tied to either email account, microsoft customer service wont even consider helping you.
I wish there was something further I could offer, but it sounds like youve already covered all your bases.
I dont know whether you have been charged or not. And whoever it was that helped someone hack into someone elses account. I can say that cases like that are only workable in very specific situations. And I mentioned in the very beginning" only in rare situations are you able to get round the recovery form"
We spoke in depth about what possibilities you had available. Exhausted those possibilities. And none of them apply to your specific problem.
For instance, if you had a computer that could still sign into the email account through outlook, or through a phone email client, or something similar.. Then there is "something" to hack.
But when you dont have any device that can currently sign in. You cannot hack Microsoft's server itself.
Thats Microsoft youre talking about.. You hear about the NSA and and Govt sites getting hacked more often then Microsoft~
The link below, may be of interest to you.