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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Microsoft 10 installed yesterday cannot print. Have an HP

Customer Question

Microsoft 10 installed yesterday
cannot print. Have an HP 8620 printer
screen says capability mode Microsoft Word (not resounding)
Submitted: 9 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Are you able to print anything else, such as a web page, a picture file, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,