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Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
What service are you using for taxes? The only real help i can provide would be giving you a call and remoting in to make sure there is not an error being made. Its also possible that the tax software company is having problems with their site and these codes will work later, its not uncommon to see these type issues.