Hi Donna. My name is***** you for your question and the opportunity to assist.
Can you tell me when the pop-up appears?
Right after you log in, for example?
Hi and thanks for the update.
You mention Chrome. Is that the browser you are using when you get the pop ups?
Can we do a screen sharing session so I
can troubleshoot the best way to handle this?
Hi. I believe you're referring to the automated pop-ups. Unfortunately the only way I can keep those from coming up is to not reply at all which would defeat the whole purpose of the conversation. I apologize for that.
If you open Chrome and type in the address bar: chrome://extensions and press Enter it will open the
extensions page. In there you can delete the fast connect plug-in.