I'm sorry about the issue. What's the model of your new Asus tablet?
What's the recovery page / website you tried?
What's the email address showing on the new tablet, if any?
Is it okay to reset the tablet fresh, so you can re-set it up fresh, like brand-new, with a new password ***** want?
Please reply at the box below. Thank you.
I'm sorry. Can I write some simple steps for fixing this issue? We guarantee our service, so don't worry. Please let me know. Thank you.
You're welcome. I can also help doing the whole setup for you, but no problem; we are canceling this per your request. If you still need help with this issue later or if you need anything else, please come back any time as you wish; we guarantee our service. Thank you.
OK. We provide instant live online support. Thank you.