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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The "unlock" icon comes on the lower left side of screen and

Customer Question

the "unlock" icon comes on the lower left side of screen and i cannot get rid of it to open the computer
how do you remove it?
thanks!
Submitted: 9 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Is the internet currently working on the computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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