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Hi Byron. My name is ***** ***** Thank you for your question and the opportunity to assist.
Can we do a screen-sharing session and I'll be able to help sort this out directly?
Microsoft give users 30 days to change their mind and roll back Windows 10 to their previous operating system.
The instructions you quoted above are correct and I'm at a loss to explain why they didn't work.
If I was able to connect to your computer and assess the situation it would be very helpful in coming up with
Hi. Byron. Maybe this article (with pictures) will make things a bit easier.Please take a look and let me know: