Hello, what type of password ***** *****?
you can get into the computer but not into the yahoo account?
If it is someone else's Yahoo account, you can click sign out and just make a new one for you or your daughter. You don't have to use the yahoo account that was already in the computer.
That is a remote offer for people who are unable to type fast we do not need any additional services and can continue here at no additional cost.
You do not have to accept the remote assistance that is an extra charge but useful for people who have trouble typing or are unable to type. I am unsure what you have paid already but you only pay if the assistance has been helpful to you.
OK we haven't tried anything yet but if you don't want assistance I will refer this for a refund.
How much did it say altogether and what are you not wanting to pay? I understand you don't need the remote desktop, is that what you don't want to pay?
Ah OK understood. Yes we do not need to do the remote connection. When you say specifically its a password ***** can you explain in more detail? Does it already show the Windows screen?