I am the person that will be helping you today.
Yes, it is safe to do so. Are you having any problems with the downloading and/or installing of the Word software?
I will be standing by.
You can go ahead and install it, if you wish. If you have any problems or concerns, please let me know. If you wish for me to install it for you, please click the Accept this Offer button for the Secure Remote Assistance.
Please, do not create duplicate questions. I closed the duplicate that you already opened because opening duplicate questions can incur an extra cost. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.