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Cody
Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 1538
Experience:  Systems Administrator
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Com. Can't sign in....help

Customer Question

com. Can't sign in....help
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. Is there any error or message when signing in your email account?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Cody replied 11 months ago.

Are you still needing help?

Expert:  Cody replied 11 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Customer: replied 11 months ago.
Day later. My I pad suddenly would Not even open. I'm afraid I need all new equipment & new email. Start all over
Expert:  Cody replied 11 months ago.

Do you have your information on the ipad backed up to the cloud?