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Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 5075
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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Bought Neat Desk in 2013 and haven't used it with my new

Customer Question

Bought Neat Desk in 2013 and haven't used it with my new computer.
Could you please walk me through the installation process.
I have H/P computer...Microsoft.
Submitted: 1 year ago.
Category: Computer
Expert:  Shefin replied 1 year ago.

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Can i access your computer remotely and help you install the driver?

May I know the model number of the scanner?

Thank you.

S H E F I N

Customer: replied 1 year ago.
No, I wish to cancel.
Thank you.
Expert:  Shefin replied 1 year ago.

Hi,

You can try the instructions in the link below.

http://www.neat.com/helpcenter/neat-installation-guide/

If you have any issues, please be back.

Thank you.

S H E F I N