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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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We are trying to download Windows 10 on a day care computer.

Customer Question

We are trying to download Windows 10 on a day care computer. Every time I try to download it asks for an***@******.*** administrator password. This employee no longer works here. We contacted her but she has no idea what this is.
Is there any way I can over-ride this administrative password? No matter what I do I can't get past this logon request.
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi Bonnie. My name is***** you for your question and the opportunity to assist.

Is wiping the computer and starting fresh an option you have considered?

No password ***** ***** to do that.

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