For Online Computer Support, Ask a Computer Technician
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
Follow the steps:
Push and hold down the power button for 30 seconds on the computer the computer will shut down however wait for 2 to 3 mins and then power it on. Let the computer boot to windows desktop screen and then you try the keyboard it should work just fine.
Let me know the make and model of the computer.
let me know if you have tried the steps i gave and how does it go.