How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I can not send emails. Eudora 7.0

Customer Question

I can not send emails. Eudora 7.0
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

what is the error you get while you try to send emails from Eudora.

Customer: replied 3 months ago.
I'm not really sure. You need to look at ti yourself. Sorry.
Customer: replied 3 months ago.
Sorry this has taken me so long to get back to you.
Expert:  Michelle replied 3 months ago.

let me know which email service are you using like yahoo, gmail, msn, aol etc

Customer: replied 3 months ago.
Verizon, witch was bought by Frontier. Same settings though.
Expert:  Michelle replied 3 months ago.

i am getting a message - "

Payment for this service failed, please do not fulfill yet"

Expert:  Michelle replied 3 months ago.

please click on the my account page on top of this page and then update the payment method by adding the card details again or maybe a different card

Expert:  Michelle replied 3 months ago.

click here

in the page that opens try signing in to your webmail

Expert:  Michelle replied 3 months ago.

click here for remote assistance

in the page that opens you will see just answer remote desktop..scroll down the page and click on i agree
it will download a file elsinore screen connect exe at bottom of screen
once its downloaded, open\run the file ..you can double click on it to run it
once it starts to run it will ask do you want to allow the file to make changes...say yes to it

Customer: replied 3 months ago.
anything else i need to do?
Expert:  Michelle replied 3 months ago.

did you click on the remote link?

Customer: replied 3 months ago.
It does not seem to be working
Customer: replied 3 months ago.
it gave me an error message not a win32 application
Customer: replied 3 months ago.
any answer??
Expert:  Michelle replied 3 months ago.

let me give you a new link

Customer: replied 3 months ago.
It keeps asking me to download the .exe file again. Thats as far as I get
Expert:  Michelle replied 3 months ago.

you are using a windows computer or a mac?

Customer: replied 3 months ago.
Windows XP SP3
Expert:  Michelle replied 3 months ago.

then it should work fine. Locate the download fine Elsinore.exe and run it.

Customer: replied 3 months ago.
When I try to run it it says ...exe. not a valid win 32 application
Expert:  Michelle replied 3 months ago.

can i call you?

let me know your phone number.

Customer: replied 3 months ago.
my name is Geroge
Expert:  Michelle replied 3 months ago.

ok calling you

Expert:  Michelle replied 3 months ago.

http://www.ammyy.com/en/

Expert:  Michelle replied 3 months ago.

got disconnected can you run the program again.

Customer: replied 3 months ago.
i have restarted 64 587 182
Expert:  Michelle replied 3 months ago.

let me know what time will be suitable for you to be online i will connect then.

Customer: replied 3 months ago.
Anytime after 6pm today 11/3/16 Pacific time. Just call my number(###) ###-####and I will go to the computer. Thank you.
Expert:  Michelle replied 3 months ago.

I think we have a different time zone so if you could make it a bit early i will be able to get online.

Customer: replied 3 months ago.
Tell me what time you want me on line in Pacific time zone and call me when your on and I will be on then. OK?
Expert:  Michelle replied 3 months ago.

Its 9pm right now can we continue in the morning or may be in the evening your time 7pm

Customer: replied 3 months ago.
Ok, 7 pm my time, pacific standard time. Just give me a call @(###) ###-####when you are online. Thank you. Please acknowledge wit an email
Expert:  Michelle replied 3 months ago.

sure i will.

Customer: replied 3 months ago.
What happened, where we're you???
Expert:  Michelle replied 3 months ago.

i was online but i was unable to reach you on the phone

Customer: replied 3 months ago.
When can we try again???
Expert:  Michelle replied 3 months ago.

i am online and will be for couple of hrs let me know if that is fine.

Customer: replied 3 months ago.
I guess I missed you. When will you be available again?? Please call my cell phone(###) ###-####when you are on. But please give me an idea when you will be available!!! I really need to get this fixed!! Thank you, George
Expert:  Michelle replied 3 months ago.

I will open the question for other experts as we are unable to make out of being online together same time. However if you have any question you may ask i will answer them.

You will get an email notification as soon as an expert answers.

Thank you.

Expert:  arsufi2002 replied 3 months ago.

Hi,

My name is ***** ***** of the expert in computer category. I would like to assist you with your issue and would be your next active expert..

Are you available at this time

Customer: replied 3 months ago.
I will be available tomorrow Nov 9. After 6 pm pacific time.
Expert:  arsufi2002 replied 3 months ago.

ok...

That means tomorrow same time..

See you then..

Customer: replied 3 months ago.
6 pm pacific time 11/9 just in case my cell number is(###) ###-####thank you.
Expert:  arsufi2002 replied 3 months ago.

ok

Expert:  arsufi2002 replied 3 months ago.

Didn't find you back

Let me know when you are available

Thanks

Related Computer Questions