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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 32161
Experience:  Over 20 years of consulting to the IT industry
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Message on my computer reads failure configuring windows

Customer Question

Message on my computer reads failure configuring windows updates reverting changes. Like this for an hour. Is this normal?
Submitted: 11 months ago.
Category: Computer
Expert:  Richard replied 11 months ago.

Hi there and welcome

No it is not, it means it has crashed.

Hold the power button on the computer until it powers off, then power it on again please Margaret

Tell me if it then starts correctly.

Customer: replied 11 months ago.
I fixed it myself. I had to start it in safe mode then shut the computer down again and turn it back on. anyway its working now,.
Expert:  Richard replied 11 months ago.

ok, good it is now up and running Margy. It just needed a hard restart as per the instructions.

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you