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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have had my computer repaired. They gave me Windows 10 as

Customer Question

I have had my computer repaired. They gave me Windows 10 as a replacement to my previous programme. It will not accept my Product Key from my earlier programme. I need access to all Windows programmes. What do I do? I need someone to install all previous functions
Submitted: 9 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Is that Microsoft Office / Word product key? Where did you get that product key?

What's the Microsoft Office / Word version that you purchased previously, such as 2003, 2007, 2010, 2013, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,