How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Just purchase Dell with windows 10. Need to reset computer

Customer Question

Just purchase Dell with windows 10. Need to reset computer password.Says incorrect password
Submitted: 1 year ago.
Category: Computer
Expert:  Cody replied 1 year ago.

If this is the login password, we'll need a blank CD and access to a working PC to burn a reset password *****

Customer: replied 1 year ago.
I will have to wait till I get to work in the morning How do I contact you to complete? .
Expert:  Cody replied 1 year ago.

reply here to this chat

Expert:  Cody replied 1 year ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Customer: replied 1 year ago.
I do but I do not have a working computer at home with a CD drive only a USB port. I tried to contact you when I was at work but could. When I am at work I should just open this e-mail and respond here?
Expert:  Cody replied 1 year ago.

yes

Customer: replied 1 year ago.
I am now at a computer with a blank CD. Can we make the password ***** CD now?
Expert:  Cody replied 1 year ago.

sorry I was away earlier, are you still available?

Expert:  Cody replied 1 year ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Customer: replied 1 year ago.
Hi I am at a computer with a blank CD and ready to make the password ***** disc.
Customer: replied 1 year ago.
I AM AT MY DESK TODAY TILL 4:30.........THURSDAY FROM 1:30 TILL4;30. If these times are not good please let mr know when you are on duty.
Thanks
Expert:  Cody replied 1 year ago.

Have you downloaded the above 2 links? I should be around.