I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a screen sharing session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.
How do we do this?
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 53 and click the circle button to start the remote application.
Are you having any problems with running that remote application after it is downloaded?Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?
I didnt realize it was $45 :-/
It is not. I am doing it at no cost. I sent in the remote link, but you have not ran it, yet.
You still have not ran it, yet. Do you wish to continue or shall I close the remote window?