Hello. Thank you for coming to JustAnswer.
Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today. I am an Expert in the General category. If you feel this is not the best category for your question, let me know and I will forward it to the appropriate group of Experts.
Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.
You didn't mention which credit card site you are having a problem with. But generally you have to go to the registration of the card and register as a new user before it will allow you to access it. After that, you can log into the site. If you are having a specific problem doing that, please provide as much detail as you can so that I can help.