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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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The driver that I have SimpleDrive 9000-40479-002 does not

Customer Question

The driver that I have for my SimpleDrive 9000-40479-002 does not seem compatible with my HP Compaq computer running on Window 7 Home Premium in that it does not recognize the drive. Is there an update that I need? Do you have a source?
Submitted: 11 months ago.
Category: Computer
Expert:  Cody replied 11 months ago.

What's the model on your HP? Could try updating the BIOS to begin with.

If you search from computer management --> device manager --> is there any exclamation point warning sign on anything indicating that it detects it but not working correctly?

Customer: replied 11 months ago.
CQ5720F PG
Customer: replied 11 months ago.
Compaq Presario
Customer: replied 11 months ago.
under other devices
Customer: replied 11 months ago.
How do I update BIOS?
Expert:  Cody replied 11 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Customer: replied 11 months ago.
Contact with HP did not provide a driver fix. It seemed to only do HP device drivers.
Expert:  Cody replied 11 months ago.

can we do a remote session?