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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Documents from my new hp computer aren't printing on my hp

Customer Question

documents from my new hp computer aren't printing on my hp printer.
Submitted: 10 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 months ago.

Hi,

I'm sorry about the issue. Is there any error or message? Was it working fine previously?

Are you able to print anything else, such as an email or a picture file, or a web page, etc.?

What's the model of your printer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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