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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have been trying to change my password and am having no

Customer Question

I have been trying to change my password ***** am having no success.....what could I be doing wrong?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What kind of password ***** *****?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
Remote
Expert:  Viet - Computer Tech replied 1 year ago.

First, do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.? And/or what's the brand / model of your computer?

Please reply at the box below. Thank you.

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