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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9266
Experience:  Computer Technician
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I have a Microsoft surface pro 3 - my touch screen does not

Customer Question

i have a Microsoft surface pro 3 - my touch screen does not work anymore - how do I fix this?
Submitted: 10 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 10 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

try this please>

  • Hold down the Power button and the Volume up button for 15 seconds. Wait a few seconds, and then press the Power button again and it will restart.
  • Then make sure that your Surface Pro 3’s firmware is completely up to date. To check, swipe in from the right edge and tap Settings > Change PC Settings > Update and recovery > Check now.
Expert:  Randy Computer Tech replied 10 months ago.

Did that get your Surface Pro working properly for you?

Let me know if you need more help please.