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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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SWICKERT problem: I am ua
, I lost all my passwords

Customer Question

SWICKERT problem: I am ua
JA: Thanks. Can you give me any more details about your issue?
Customer: I lost all my passwords
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Computer
Expert:  Byron replied 10 months ago.

Hi. Donald. My name is***** we do a screen sharing session and I can help you directly?

Customer: replied 9 months ago.
no more money will be spent on this. I will contact a local pro. I want my refund and call it quits.
Expert:  Byron replied 9 months ago.

What money? We haven't even started. I replied to you over 5 weeks ago. Where have you been?

Customer: replied 9 months ago.
I don't know what your talking about. I NEVER contacted u 5 wks ago or at anytime
Expert:  Byron replied 9 months ago.

Do you remember this exchange, it's got a timestamp:

***** ***** SWICKERT problem: I am ua
JA: Thanks. Can you give me any more details about your issue?
Customer: I lost all my passwords
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.

1 Feb 2016, 2:08 PM

Customer: replied 9 months ago.
I paid 18.00 thru paypal according to heir records.
Expert:  Byron replied 9 months ago.

OK. So what is the issue with the passwords? Has that been resolved? I'm here to help with that.

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