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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have i-mac el Capitan and MS Office Word, 2011, Version

Customer Question

I have i-mac el Capitan and MS Office Word for Mac, 2011, Version 14.6.0 (151221)
Is it advisable to uninstall and re-install Word as I have printing problems.(cutting a horizontal print line in half every one inch (depending on the size of the font used).
Now I can not even open .docx documents, even though visible in the small preview window. The problem does not appear to be the printer as it prints OK when doing it from a PC.
If you recommend to re-install, pls advise detailed steps.
Thanks
Helmut***@******.***
Submitted: 10 months ago.
Category: Computer
Expert:  Richard replied 10 months ago.

Hi there and welcome

Is it only from word you have the printing problem? Or other programs as well?