How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31124
Experience:  Over 20 years of consulting to the IT industry
32989067
Type Your Computer Question Here...
Richard is online now
A new question is answered every 9 seconds

How do I reset windows media player 8.1 to original

Customer Question

how do I reset windows media player 8.1 to original settings?
Submitted: 10 months ago.
Category: Computer
Expert:  Richard replied 10 months ago.

Hi there and welcome

To confirm, you have windows 8.1 correct?

Customer: replied 10 months ago.
Expert:  Richard replied 10 months ago.

Thanks

You do a reinstall of media player to reset it

To do this, press the windows key + X and click on Control Panel.

Click on uninstall a program.

Click on Turn windows features on or off

Uncheck on Media Features and click ok.

Let it complete and when it has, restart, go back and check it and click ok and it will then be installed again with default original settings.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

Related Computer Questions