How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

In Word, after working couple hours, I will request a

Customer Question

In Word, after working for a couple hours, I will request a function, i.e., save or similar. At that point my screen changes color and freezes up. When I try to exit a document it defaults to the doc I was just working on, but is still frozen. Won't allow me to close any doc's I have open. Only way to close is to force shut down. Then when I try to open any doc in my directory popup says it can't be done.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me which version of word you are using please?

Thank you