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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9255
Experience:  Computer Technician
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I'm ***** *****, my roku remote light keep blinking
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Customer Question

hi, i'm ***** *****, my roku remote light keep blinking
JA: Thanks. Can you give me any more details about your issue?
Customer: my remote stopped working the other night, and
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 10 months ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

  1. Remove the batteries from the remote.
  2. Look carefully into the battery compartment of the remote and locate the purple button .
  3. Unplug the power from the Roku.
  4. Wait for 5 seconds.
  5. Connect the power back to the Roku.
  6. Wait for Roku banner to bounce around on the screen.
  7. Put the batteries back in the remote.
  8. Press and hold the purple button in the battery compartment of the remote for 5 seconds.
  9. Wait for the Roku to finish booting up. Then it will work properly.

Please let me know if you need any other assistance.

Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.

Thank you very much!

Expert:  Randy Computer Tech replied 10 months ago.

Were you able to get the remote working properly?

Let em know if you need more help please.