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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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Strange thing happened. Adobe wants to open EVERYTHING, even

Customer Question

Strange thing happened. Adobe wants to open EVERYTHING, even IE,Firefox,Google, most downloads, etc. Cannot find page/folder to execute to change to default settings. What do I do? Where do I access? Thanks, Bill
JA: Thanks. Can you give me any more details about your issue?
Customer: Sorry....forgot to mention....Windows XP
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing JUSTANSWER.com

.

Sounds like some corruption in the OS.

Maybe a worm or malware, possibly virus.

Reccommended solution is a Windows Reinstall.

Maybe you can try scanning with different types of Anti-Malwar/Virus/Worm/Rootkit to maybe clear it up.

Windows XP, has plenty of vulnerabilities to exploit, and it was so popular, it makes perfect sense why they target it.

Customer: replied 1 year ago.
Thanks, ***** ***** You blew it Charlie!
First off - To uninstall and REinstall Windows, is rather a lengthy process, so ALL avenues need be addressed prior to a major undertaking. Nine times out of ten, it is something simple that has occurred, regardless of industry or type of equipment, and realizes a simple fix. Your answer was NOT well thought through to start, and ultimately was totally WRONG!
I have been in Technical services for nearly 40 years, and to jump the gun like you did, would cost me my job! terrible performance, just TERRIBLE.
Yes, I did find the issue, and YES I DID make the change to right the situation and performance of my desk top once again - by myself, before you even answered. .... .and NO, I did not perform ANY uninstall or reinstalls of any type.
Thanks so much for your off the wall remedy! HA
Expert:  Quiksilver07070 replied 1 year ago.

okay.