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Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9265
Experience:  Computer Technician
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I want to cancel our time

Customer Question

I want to cancel our time
Submitted: 10 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 10 months ago.

To cancel your account, follow the steps below:

  1. Click on your Username (Settings) located at the top right section of your screen.
  2. Click My Account from the drop down menu.
  3. Locate Account Status and then click the View Account Status link.

  4. On the next screen, click the More Account Status Changes link.

  5. Click the Remove My Profile link.

  6. Respond to the short question and then confirm your cancellation.

When you cancel, your account will remain active with full member benefits until your current subscription expires. Follow these steps to cancel your account at any time:

  1. Click your Username (Settings) in the upper-right corner.
  2. Click My Account from the drop-down menu.
  3. Locate Account Status, and then click the View Account Status link.
  4. Click the More Account Status Changes link.
  5. Click Remove Automatic Renewal.
    Upon downgrading your account, your credit card will no longer be charged for future membership.
Expert:  Randy Computer Tech replied 10 months ago.

Please let me know if you need any other assistance.

Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.

Thank you very much!