Hi, My name is ***** ***** certified computer professional with over 10 years experience. I will be glad to assist you with this. .I am sorry to hear that you are heaving this issue. I can walk you through some troubleshooting steps if you like. Please let me know.
You can also contact Asus directly if the purchase is beyond 14 days.
PLEASE CLICK HERE>>https://vip.asus.co...m/VIP2/Services/TechQuery?lang=en-us
For service center location please click here>>http://support.asus.com/vip/default.aspx?slanguage=en
Please let me know if you need any other assistance.
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