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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Windows 10, I assume you charge service?
, ahhhh, slow

Customer Question

windows 10, I assume you charge for this service?
JA: Thanks. Can you give me any more details about your issue?
Customer: ahhhh, slow video, firefox not responding, high CPU utilization when accessing the internet vs. a computer app like picasa for example.
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Computer
Expert:  Jason Jones replied 11 months ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Expert:  Jason Jones replied 11 months ago.

Hello,
May I ask whether or not you still need help with this problem?
Thank you,
Jason