Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.
Sir when you say its gone do you mean you cannot boot to windows 10?
Which was the previous windows operating system installed in it that got upgraded is it Windows 7 or windows 8?
What is the make and model of the PC?
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Sir you do not need to take the free trial or per month subscription.You can use this as one time service too.I will request to cancel the monthly subscription also free trial
Do you want to continue fixing the windows 10 issue you are facing.Let me know