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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Yesterday morning when I started my computer...it said it

Customer Question

Yesterday morning when I started my computer...it said it was adding/updating Windows 10...wait and do not shut down your computer....later when I went to use windows 10...it was gone! what do I do or what did I do wrong?
Submitted: 10 months ago.
Category: Computer
Expert:  John replied 10 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

Sir when you say its gone do you mean you cannot boot to windows 10?

Which was the previous windows operating system installed in it that got upgraded is it Windows 7 or windows 8?

What is the make and model of the PC?

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 10 months ago.
Please cancel my free trial and I will not need the $48 per month ...my son just called he is on his way over to look at the computer...sorry for the inconvenience of calling you for help. Don Stephens
Expert:  John replied 10 months ago.

Sir you do not need to take the free trial or per month subscription.You can use this as one time service too.I will request to cancel the monthly subscription also free trial

Do you want to continue fixing the windows 10 issue you are facing.Let me know

Sincerely,

John

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